TERMS AND CONDITIONS FOR THE USE OF “GLOBALVIA” WEBSITE
1. IDENTIFICATION OF THE PERSON RESPONSIBLE FOR THE WEBSITE
1.1. These Terms and Conditions for Use (henceforth “Terms and Conditions”) conduct the use of the website “www.aetransmontana.pt” (henceforth “GLOBALVIA”), whose management is responsibility of “Auto Estradas XXI – Subconcessionária Transmontana, SA, with NIF 508 442 095, e-mail contact transmontana@aetransmontana.pt, based at CAM – Centro de Assistência e Manutenção, Lugar da Lameira de Gache, 5000-131 Lamares (henceforth “Auto-Estradas XXI).
2. OBJECT
2.1. These Terms and Conditions are aimed exclusively to the website users.
2.2. The website allows any User to consult items in debt that come from tolls and administrative costs referring to the use of the Transmontana Highway (Auto-estrada Transmontana), as well as submit any clarification requests through our, now available, Chatbot.
2.3. These Terms and Conditions regulate the use of the website, as well as the rights and obligations from both parts.
3. ACCESS TO THE WEBSITE
3.1. The access to the Website does not entail previous registration, being its use accessible by any kind of User.
3.2. Through the Website, the user will be able to consult items in debt that come from tolls and administrative costs referring to the use of the Transmontana Highway (Auto-estrada Transmontana), as well as submit any clarification requests through our, now available, Chatbox. For such purpose, the User should fill in the form assigned for thar purpose, in which should refer the licence plate of the vehicle whose debts are to be checked.
3.3. The access to the Website does not imply any kind of payment from the User.
4. CONTENT OF AUTO-ESTRADAS XXI
4.1. All the contents of this Website, with exception from the specially identified, are protected, by the general Law terms, namely, by the Intellectual Property Law, copyrights and associated right and the industrial property. Thereby, with no prejudice of the exceptions legally envisaged, any reproduction, use, copy, diffusion, adaptation, modification, translations or commercialization, in total or partially, by any mean, as well as the misuse of the contents of the Website, is forbidden without previous written permission from AutoEstradas XXI, SA
5. PERSONAL DATA
5.1. The access to the Website does not demand the User to provide any personal data. However, the access to some functionalities depends on the use of some personal data by Auto-Estradas XXI. In such cases, the personal data will be processed under the Terms foreseen on the Privacy Policy. .
6. RESPONSIBILITY OF AUTO-ESTRADAS XXI
6.1. Auto-Estradas XXI excludes any responsibility for damage of any kind that can be caused by transmission, diffusion, storage, provision, reception, acquisition or access to contents provided on the website.
6.2. Auto-Estradas XXI undertakes to focus on their greater efforts to ensure the safety of personal data of the User, which is used on the website, namely, through the implementation of technical and organizational adequate measures.
6.3. The Users are responsible for their own use of the Website. The Users undertake to respect, during the use of the Website, all the legal rules regarding it, as well as the rights of Auto-Estradas XXI – Subconcessionária Transmontana, SA, which shall not suffer from any harm.
7. VARIOUS:
7.1. Each part acts on their own name and right.
7.2. When using the Website, the User declares, for all due purposes, that accepts the present Terms and Conditions.
7.3. If any expression or disposition of these Terms and Conditions is considered invalid, illegal or unworkable for any reason, the validity of other contractual terms will not be affected.
7.4. No change nor modification of these Terms and Conditions will be valid unless there is a written authorization of Auto-Estradas XXI
7.5. Auto-Estradas XXI may change the Terms and Conditions at any moment, being them published on the Website with an advance notice of 2 weeks before its entry into force. In case you do not accept the Terms and Conditions, you should not use the Website, considering the use of it as an acceptance of all changes introduced.
8. ALTERNATIVE DISPUTE RESOLUTION BODIES
8.1. In case of conflict, as a consumer, it is possible to appeal to the Entidade de Resolução Alternativa de Litígios de Consumo (“RAL”) – Entity for Alternative Resolutions of Consumer Disputes – registered on the Direção Geral do Consumidor – Consumer’s General Direction-, whose list you can be consulted on https://www.consumidor.gov.pt/parceiros/sistema-de-defesa-doconsumidor/entidades-de-resolucao-alternativa-de-litigios-de-consumo.aspx.
9. APPLICALBLE LAW
9.1. The Terms and Conditions are ruled by the Portuguese law.
9.2. Any kind of divergence that may come from the interpretations or use of the Terms and Conditions will be allayed by the Courts of the district of Lisbon (Tribunais da Comarca de Lisboa).